Privacy Policy

This Privacy Policy explains how LaserCleanerPro ("we", "us") handles the information you share when you contact us or request a quote through this website. We keep it simple: we use your details to respond to you, and we do not sell them.

Information we collect

When you submit an enquiry or quote request, we collect the details you provide in the form, which may include your name, work email, country, phone number, company, and the message describing what you need to clean. We may also receive standard technical data such as your browser type and IP address through normal web server logs.

How we use your information

• To reply to your enquiry and prepare a machine recommendation and quote.
• To arrange sample testing or a demo where you have asked for one.
• To provide after-sales and technical support relating to your enquiry.
• To improve our website and respond to operational or security needs.

What we do not do

We do not sell, rent or trade your personal information. We do not share it with third parties except where it is necessary to respond to your enquiry (for example, a logistics partner for a quoted shipment) or where required by applicable law.

Cookies

This website may use basic cookies and similar technologies to keep the site working and to understand general usage. You can control or disable cookies through your browser settings; doing so may affect some site functions.

Data retention

We keep enquiry information for as long as needed to handle your request and any resulting business relationship, and for a reasonable period afterwards for record-keeping, unless you ask us to remove it.

Your choices

You may ask us to access, correct or delete the personal information you have submitted. To make a request, or for any privacy question, contact us at [email protected].

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact

Questions about this Privacy Policy can be sent to [email protected]. You can also reach us through the contact page.